Responsible Gaming
Our Commitment to Responsible Gaming
At BitStarz, we believe that gambling should be a form of entertainment, not a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting the wellbeing of our players.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction, whichever is higher) to participate in gambling activities at BitStarz. We use strict age verification processes to ensure that only eligible players can access our platform. If you are under the legal age, please do not attempt to gamble.
Warning Signs of Problem Gambling
Problem gambling can develop without you realizing it. Please be aware of these common warning signs:
- Gambling more frequently or with larger amounts of money than intended
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities or lying about the time and money spent gambling
- Neglecting family, work, or personal responsibilities due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Using gambling as a way to escape problems or negative emotions
- Borrowing money or getting into debt to fund gambling
- Friends or family expressing concern about your gambling habits
- Difficulty controlling your gambling despite wanting to stop
- Needing to gamble with increasing amounts of money for the same level of excitement
If you recognize any of these signs in your own behavior, please reach out for help immediately.
Self-Help Tools
BitStarz provides a range of tools to help you maintain control of your gambling:
- Deposit Limits: Set daily, weekly, or monthly limits on how much money you can deposit into your account.
- Loss Limits: Set a maximum amount of money you are willing to lose over a specific period.
- Reality Checks: Enable notifications at regular intervals during your gaming session to remind you how long you've been playing.
- Session Time Limits: Set automatic time-outs to limit how long you can play in a single session.
- Self-Exclusion: Exclude yourself from your account for a period of time (ranging from 24 hours to permanent) if you feel your gambling is becoming problematic.
We encourage you to use these tools proactively as part of your responsible gaming strategy.
Support Organizations and Resources
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
Australia
- Gambling Help Online - Free and confidential support for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (Free call)
United Kingdom
- GamCare - Free support, advice, and counseling for problem gamblers
www.gamcare.org.uk - GamStop - National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council - Resources and support for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling - Helpline and resources for problem gamblers
www.ncpgambling.org
Phone: 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) - Federal Centre for Health Education
www.bzga.de
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. Problem gambling is a recognized condition that can be treated, and recovery is possible with the right support.
Contact one of the organizations listed above—they provide free, confidential assistance and are staffed by professionals who understand problem gambling. You don't have to face this alone.
Remember: gambling should only ever be entertainment. If it's causing you distress, financial hardship, or affecting your relationships, it's time to reach out for support.